Good to know information when renting with PadPall
Vehicle Usage
Before taking your vehicle please you will be handed a Yellow envelope with car documents inside. The front of the envelope contains all the breakdown numbers you might need during your hire. Please remember to inspect the vehicle, taking particular care to inspect vehicle panels, tyres, interior material and brackages. You should also make sure you have the correct number of high visibility jackets, warning triangles, spare wheel and its accessory kit.
As with all hire companies, your car will be given to you clean and tidy inside and out and we expect the car to be returned in the same condition. You will be given information of fines given should this not be the case. Animals and smoking are strictly forbidden in all our hire cars. Please ensure you read the information given to you carefully.
If you need additional help with this please ask a member of the PadPall Team.
Items Provided: High Visibility Jackets, Warning Triangles, Spare Wheel or Liquid, Jack & Locking wheel nut.
CROSSING BORDERS
PadPall offers cross border driving on certain vehicles. Please check to make sure the vehicle you are renting has the correct insurances for cross border driving and please make a member of the team at PadPall aware of where you will be travelling if planning on crossing a border as there may be an additional charge for this.
DRIVING AND TERRAIN
Please be respectful and prudent with your driving manner. Using a vehicle that is meant for road only use in a rambler or off road is not permitted and should not be used for such driving. In the event you need to cross a rambler please drive carefully and be aware of the surroundings.
Be aware of speed limits and parking conditions to avoid speeding fines and potential dent and scrapes when parking. The renter will be charged for any fines or damages to vehicles. You can review the Yellow envelope for some guidance on our fees.
ACCIDENTS OR NEED OF REPAIR
In the event of an accident you are required to contact PadPall immediately, if this is not possible you must get in contact within 24 hours by telephone on: +34 616-112-502 or +34 643-816=365
If you have had an accident with another vehicle please ensure you complete the accident report form provided in the Yellow envelope taking care to note all details of what happened and damages to the vehicle. Please do not attempt to drive the vehicle further with excessive damage and in this event please call the local police on 112
EXTENDING YOUR RENTAL CONTRACT
If you need to extend your rental contract you can do so at any time so long as the extension is prior to 48 hours before your rental period expires. Fees apply for additional days, weeks or months.
RETURNING YOUR VEHICLE
Please be sure to return the vehicle on the date and time specified on your contract, in a similar condition to how you received it and with similar fuel levels to when taken out. For each hour of delay there will be a 20% charge of the daily rate, if the vehicle is delayed by more than 4 hours our daily rate will be payable. In the event you are going to be late to return the vehicle please contact PadPall to let us know.